Yes—all 32 London boroughs. We’re set up for city logistics (permits, parking, waste) and can schedule a free site visit quickly. Tell us your postcode and ideal times and we’ll confirm.

We’re fully insured (public & employer’s liability) and include a workmanship warranty as standard. We also pass through manufacturers’ warranties on specified products.

Yes. We call within 1 business day to book a visit, survey the space, and discuss scope, finishes, and budget. You’ll receive a written, itemised quote with next steps.

It depends on your property and scope. We’ll advise on permitted development, planning and building control. If needed, we can coordinate drawings, structural calcs and submissions, and guide you on Party Wall notices.

Typical site durations (guide only):

• Bathroom 2–3 weeks • Kitchen 2–4 weeks

• Loft conversion 6–10 weeks • Single-storey extension 10–16+ weeks

• Landscaping/patios 2–6 weeks.

We provide a programme with milestones and keep you updated.

A clear scope, drawings/notes, materials specification, labour, site setup, waste removal, and a payment schedule tied to milestones. We call out exclusions (e.g., appliances, client-supplied fixtures) so nothing is hidden.

 We protect floors/doorways, isolate work zones, use dust extraction, maintain safe access, and tidy daily. Waste is removed via licensed carriers; we handle skip permits if required.

Yes. We frequently coordinate building control inspections, structural engineering and Party Wall procedures with neighbours. We’ll advise and manage the admin with you.

Staged payments aligned with progress (no 100% up-front). A small booking fee may secure dates; larger scopes may include provisional sums for finishes until you finalise selections.

At completion we deliver a handover pack (warranties, manuals, care guides), complete any snagging, and remain available during the warranty period. You get a single point of contact throughout.